1. Definitions

Within these terms, the following words shall have the following meanings:

· Delivery Charge: The fee which is applied to all hire agreements in relation to Delivery or Collection of hired items to or from the specified venue address.

· Hire Agreement: The document which details all the products hired, costings, event information, venue information and customer details.

· Hired Items/Products: the physical items or services being hired to the customer under the hire agreement.

· Us, we, contractor, our: reference to Argyll Event Hire

· You, customer, end user: referring to the named customer on the hire agreement document.

· Premises: referring to our base location, which is located at Old Davala, Kilduskland Road, Ardrishaig, Argyll PA30 8HE.

· Venue: the location in which the hired items will be delivered to, set up and used by the end user.

· Event Date: the date in which the hire products are to be supplied.

· Financial loss: may include but not limited to loss of monies due to purchase of perishable items, non-stocked items or administrative costs relating to hire agreements.

2. Payment of your Hire Agreement with us

· At the time of booking your event date with us, a booking fee of 50% of the total booking value is due payable. If hiring a bouncy castle for an outdoor event the 50% is considered a deposit which is refundable if the weather is deemed unsafe for use. The deposit amount may vary based on other factors including and not limited too; event date, booking value and promotional offers. The total amount due payable will be confirmed via the communication channel used to make the booking.

· Any deposits not received within 48 hours of the booking being confirmed and where no communication has been received by the customer, the requested date will automatically release from our diary.

· The customer shall pay any outstanding balance to us within a minimum of 7 days prior to the confirmed event date.

· Any outstanding balance which remains unpaid within the 7 days of the event date and where it is deemed a reasonable number of attempts have been made to contact the customer, all discounts applied to the final hire agreement will be due payable and invoiced separately by Argyll Event Hire Limited.

· Sums of money paid by the customer will only be deemed as confirmed once we have confirmation of payment either by our bank or payment

· Argyll Event Hire do not offer a credit facility or monthly instalment It is the responsibility of the customer to ensure all remaining balances due are paid 7 days prior to the event date. Customers can make ad-hoc payments towards their hire agreement.

3. Cancelation of your Event

· Where there is an unfortunate requirement to cancel your hire agreement with us with more than 28 days prior to the event date, a refund all monies paid excluding the booking fee paid and any financial loss to us. A written request can be made for a breakdown of any reasonable financial loss occurred.

· Where there is a requirement to cancel your hire agreement within 7 days prior to the event date, 50% of the total invoice amount minus any monies already paid will be due payable.

· In the unfortunate event that we require to cancel your booking or the weather is deemed unsafe for the inflatables, the initial deposit will be refunded within 5 to 7 working days of our written notification.

· Argyll Event Hire reserves the right to cancel an event at any time. We will send written notification to via letter or email outlining the reasons for

4. Change of pricing

· From time-to-time Argyll Event Hire Limited review our pricing of our items available from hire to ensure we remain competitive and a sustainable business. Any price increases or decreases will not affect the detailed prices on the hire agreement.

5. Promotions and Discounts

· From time-to-time Argyll Event Hire offer promotions and discounts to our customers. We reserve the right to withdraw these promotions or discounts at any time.

· Any new promotion or discount that is offered after the hire agreement is created and initial deposit has been paid cannot retrospectively be added to the hire agreement. Section 3.1 of our cancelation policy will apply to customers who wish to cancel the original hire agreement in favour of the new promotion or discount.

6. Responsibility, Accidental or Deliberate damage

· All items detailed on the hire agreement remain the property of Argyll Event Hire. All items detailed should be made available for collection on the agreed collection date. Any missing items may be charged to the customer.

· It is the responsibility of the customer to ensure that all items on hire from Argyll Event Hire are used appropriately and in line with sole purpose of which they are intended to be used.

· In the unfortunate event that accidental damage occurs to our property, we reserve the right to issue an invoice for any replacement items or repairs required at cost price. Argyll Event Hire complete an assessment of each item upon delivery and collection to the specified

· If damage is deemed deliberate by the customer or their guests, Argyll Event Hire reserves the right to report the matter to the local policing authority. An invoice will be raised to repair or replace the damaged item or items at cost price.

· Argyll Event Hire cannot be deemed liable for should any guests at the event take an allergic reaction to perishable items such as sweets. Whilst we display an allergen advice notice on all our carts that

contains perishable items, it is the responsibility of the guest and the customer to ensure that perishable items are safe to consume.

· Argyll Event Hire cannot be deemed liable for any child using hired items during the event.

· Children should be supervised by an appropriate adult whilst using any of our hired items.

· Argyll Event Hire cannot be deemed liable for a child’s welfare such as choking or an allergic reaction to consumed items.

· Argyll Event Hire cannot be deemed liable for any injury to a child due to inappropriate use of unmanned equipment due to the lack of appropriate adult supervision.

7. Inappropriate behaviour towards our colleagues

· Under no circumstance will Argyll Event Hire accept inappropriate behaviour towards our colleagues setting up, working during, or tearing down the event.

· If our colleagues experience inappropriate behaviour prior to, during or after the customer event, they will, on the first instance, ask the customer or guest to remove themselves from and not return to the area in which the equipment set up. If the customer or guest does not comply with the request or if the incident is deemed serious enough, Argyll Event Hire will instruct our colleague to remove themselves and any manned equipment from the venue where it is safe to do so.

· Inappropriate behaviour includes but not limited to swearing, shouting, aggressiveness, assault, or abuse.

· Any inappropriate behaviour which is deemed to be serious or have an impact on our colleagues will be reported to the local policing authority.

8. Delivery

· Free delivery of our items within Ardrishaig and Lochgilphead.

· Delivery is subject to travel expense charge at a rate per mile based on a return journey and the base being Ardrishaig.

· It is the responsibility for the customer to ensure that the hosting venue has sufficient space for items hired from Argyll Event Hire.

· Delivery of our items will be at least 1 hour prior to the start time of the event. Collection will be completed after the event has ended or the next day (subject to availability and confirmation with the hosting venue).

· Delivery, Setup and Collection details will be confirmed at the time of the booking and during a final confirmation brief 28 days prior to the event

9. Right of access

· The customer hereby grants or procure that the hosting venue shall grant a license to Argyll Event Hire and its employees, sub-contractors or other agents working on behalf of Argyll Event Hire to enter and pass over any site(s) at reasonable times and on reasonable notice to deliver, inspect, install, test or collect items hired.

10. Miscellaneous terms

· Argyll Event Hire reserves the right to take photographs of items on hire for use on our official social media channels and website.

· At no point, under any circumstance, should third parties attempt to move, assemble, and dissemble items on hire from Argyll Event Hire. Any injury or damage to items or third parties will remain the responsibility of the

11. Agreement to the Terms and Conditions

· Customers accept that by paying the initial deposit towards the proposed hire agreement that they agree to the Terms and Conditions in their entirety.

· All items supplied by Argyll Event Hire will remain the sole property of Argyll Event Hire.

12. Separate Terms

· In the event that one of the forementioned terms and conditions cannot be enforced, this will not affect the remaining terms and conditions